How to Access E-Mail Accounts Using Client Applications

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This article describes how to configure a client e-mail application

Note:

  • This article assumes that you have already created at least one e-mail account for your domain.
  • This article also assumes that you have some basic familiarity with e-mail protocols (SMTP, IMAP, and POP).


HOW TO SET UP A CLIENT E-MAIL APPLICATION

There are many client e-mail applications available, such as Thunderbird, Outlook Express, Eudora, and Mac OS X Mail. Some of these applications can configure e-mail accounts automatically based on the account authentication information that you provide. In some cases, however, you must manually configure the account.

The exact steps to set up an e-mail account differ depending on the application that you are using, but the information required is the same. In all cases, you must set up a way to access incoming e-mail (using POP3 or IMAP), and a way to send outgoing mail (using SMTP).


Incoming e-mail: Configuring POP3 and IMAP

To configure an e-mail client for POP3 or IMAP, use the following information:

  1. For POP3 or IMAP server login authentication, use the following settings:
  • The account username is the full e-mail address of the account you created in cPanel (for example, [email protected]).
  • The account password is the password that you specified in cPanel for the account.

      2. For the POP3 or IMAP server name, use one of the following domain names:

  • mail.example.com: Replace example.com with your web site's domain name.

      3. The POP3 or IMAP server port settings. Many e-mail client applications fill in the port numbers automatically based on the protocol you specify, but some do not. The following table shows the correct port numbers for various protocol configurations:

 

Non-SSL

POP3

110

IMAP

143


Outgoing e-mail: Configuring SMTP

You must configure the e-mail client to use an SMTP server, or else you will be unable to send outgoing messages.

To configure an e-mail client to send messages, use the following information:

  1. For SMTP server login authentication, use the following settings:
  • The account username is the full e-mail address of the account you created in cPanel (for example, [email protected]).
  • The account password is the password that you specified in cPanel for the account.

      2. For the SMTP server name, use one of the following domain names:

  • mail.example.com: Replace example.com with your web site's domain name.

      3. The SMTP server port settings. Many e-mail client applications fill in the port numbers automatically based on the protocol options you specify, but some do not. The following table shows the correct port numbers for various configurations:

 

Non-SSL

SMTP

25 or 26

 

Note: Some ISPs (Internet Service Providers) block port 25 as a spam prevention measure. If your ISP blocks port 25, use port 26 instead.



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